1 month ago
2 months ago
Did Microsoft break your computer with the latest update? You know I'm a big proponent of installing current updates as the updates are often pushed to patch security holes that are found which bad people can exploit to cause you trouble. The downside of the updates is that Microsoft may just be the one to give you the headache when they push out the update.
I updated my machine at 2am and went to bed. Today when I got on it, I found that I was unable to click anywhere on the task bar or start menu. In fact, when I did I got a critical error and windows suggested logging out and back in to get it working. This did not work and I had to uninstall the update. The question was which update to uninstall. One window showed two updates from last night. The other window also shows two updates but the update numbers don't match. (Pictures posted)
First I chose to uninstall the update in yellow ending in 359 since it didn't match the number of the update showing in the other window ending in 100. Also, I chose that one because I had previously uninstalled the update shown in green because it broke the sound on my computer but not my task bar. (I let Windows go ahead and reinstall the previously uninstalled update hoping that they had fixed what they broke.) After uninstalling the update ending in 359 and restarting the computer, both updates still showed in the windows as installed and the task bar was STILL broken. See the other picture see what happens when I click the task bar... The critical error. So, I uninstalled KB4515384 (for the second time). After the computer restarted everything worked perfectly fine.
The whole thing stinks because that update offers security updates to Microsoft Edge and Microsoft Explorer among other programs on the machine. But, oh well, I'm vulnerable. You hear that hackers? Try me. I have other measures in place.
Anyway, did your computer break after updating? Give me a call because, as always...
Your Geek! ...